MEVRITH HEARTHSIDE LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use and disclose it, and the choices available to you when you visit mevrithhearthside.com or place an order.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and Contact Information: Your name, email address, telephone number, billing address, and shipping address.
Order Information: Products purchased, order number, transaction status, order history, return requests, and customer service communications.
Payment Information: Payment status, transaction references, and other information provided by our payment processors. We do not store full payment card numbers or CVV security codes on our website servers.
Technical Information: IP address, browser type, device information, operating system, approximate location derived from technical information, and website usage data.
Communications: Information you provide when contacting our customer support team or submitting a request.
2. How We Use Information
We may use personal information for legitimate business purposes, including:
- Processing payments and fulfilling orders.
- Arranging shipping and providing order updates.
- Responding to questions and resolving customer service issues.
- Managing returns, refunds, exchanges, and complaints.
- Maintaining website security and preventing fraudulent transactions.
- Improving website functionality, product information, and shopping experiences.
- Maintaining accounting, transaction, and business records.
- Complying with applicable legal obligations.
- Sending marketing communications where permitted by law and subject to applicable consent or opt-out requirements.
We do not use payment card security codes for unrelated purposes or store full card details on our website servers.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart sessions, analyze website performance, and support advertising where enabled.
You may be able to manage cookies through your browser settings or available website consent controls. Disabling certain cookies may affect shopping cart functionality, checkout, or other website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
4. How We Share Information
We may share relevant information with third parties when reasonably necessary to operate our business, including:
- Payment processors that facilitate transactions.
- Shipping and logistics providers that deliver orders.
- Website hosting, security, maintenance, and technical service providers.
- Customer support and communication providers.
- Analytics or advertising providers, where used and permitted by law.
- Professional advisers, regulators, law enforcement agencies, or other parties when required or permitted by applicable law.
Service providers may process information on our behalf under applicable contractual or legal requirements.
We do not sell personal information in exchange for money. Certain privacy laws may define activities such as targeted advertising or some forms of data sharing as a “sale” or “sharing,” even when no money changes hands. Where applicable, we will honor the rights and choices provided by those laws.
5. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Online transmission and electronic storage cannot be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable steps to protect the information we handle.
Payment card transactions may be processed by third-party payment providers that maintain their own security controls and compliance obligations, including applicable PCI DSS requirements.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, dispute resolution, fraud prevention, accounting, and legal compliance.
Order and transaction records may be retained for up to seven years after an order is completed where appropriate for accounting, tax, legal, or business recordkeeping purposes, unless a different retention period is required or permitted by applicable law.
Other information may be retained for shorter or longer periods depending on its purpose, legal requirements, and whether it is needed to resolve an outstanding matter.
When information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
7. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Obtain a copy of certain information in a portable format.
- Opt out of certain sales, sharing, or targeted advertising activities.
- Appeal a decision concerning a privacy request where applicable.
- Avoid unlawful discrimination for exercising your privacy rights.
To submit a request, contact [email protected]. We may need to verify your identity before processing the request.
8. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, subject to eligibility and applicable exceptions.
These rights may include the right to know, access, correct, and request deletion of certain personal information, as well as the right to opt out of the sale or sharing of personal information as those terms are defined by law.
Do Not Sell or Share My Personal Information
If you wish to submit a request to opt out of the sale or sharing of personal information, email:
Please use the subject line “Do Not Sell or Share My Personal Information” and include enough information for us to identify and process your request. Please do not send payment card numbers or other unnecessary sensitive information.
We will process eligible requests in accordance with applicable law.
9. Children’s Privacy
Our website is intended for adults purchasing sleepwear and intimate apparel. We do not knowingly collect personal information directly from children under 13 without legally required authorization.
If you believe a child has provided personal information to us, please contact our support team so that we can review the matter and take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices. We are not responsible for the privacy or security practices of independent third parties.
We encourage you to review the privacy terms of any external service you use.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, website functionality, service providers, or applicable legal requirements.
The updated version will be posted on this page with a revised effective date when appropriate.
12. Contact Us
For questions about this Privacy Policy or to exercise an applicable privacy right, contact:
MEVRITH HEARTHSIDE LLC
909 E 45TH CT ANCHORAGE, AK 99503
Email: [email protected]
Website: https://mevrithhearthside.com